Effective Date: 12 Dec 2024
At Retofy Global, we ensure timely and safe delivery of our products. Please read our shipping policy carefully before placing an order.
1. Shipping Locations
- We ship across India and selected international locations.
- For international shipping, additional charges and customs duties may apply.
2. Order Processing & Dispatch
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next working day.
3. Estimated Delivery Time
- Domestic Orders (India): 5-7 business days
- International Orders: 10-20 business days (depending on location)
4. Shipping Charges
- Domestic Orders: Flat rate shipping or free shipping on bulk purchases.
- International Orders: Charges vary based on destination and weight.
5. Order Tracking
- Once your order is shipped, a tracking ID will be shared via email/SMS.
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated timeframe, please contact us at info@retofyglobal.com.
- We are not responsible for delays caused by courier services, weather conditions, or customs clearance.
For shipping-related inquiries, reach out to:
📧 Email: info@retofyglobal.com
📞 Phone: +91-9153758912